Privacy Policy

Effective Date: 29 April 2025

Kech Pe Tii (“we,” “our,” or “us”) is committed to safeguarding the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide to us through our website [https://kechpetii.org], in-person purchases, packaging inserts, and newsletter sign-ups.

By using our website or purchasing our products, you agree to the practices outlined in this policy.

1. Who We Are

Kech Pe Tii is a social enterprise under GoSmile Uganda that works with women artisans in Kampala to create sustainable livelihoods through the sale of handmade jewelry and crafts. We use your data to fulfill orders and build relationships with our community—not for advertising profit.

2. Information We Collect

We collect the following information when you engage with us:

a) Personal Information

  • Full name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (via secure third-party gateways)
  • Order history and preferences
  • Any feedback, inquiries, or survey responses you voluntarily provide

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Time zone and location (based on IP)
  • Pages viewed and interaction time
  • Referring websites or links

This helps us understand user behavior and improve our site performance.

3. How We Use Your Information

We only use your information for specific purposes, including:

  • Processing and fulfilling your orders
  • Delivering products to your address
  • Providing customer support and responding to inquiries
  • Sending email confirmations and delivery updates
  • Sending promotional newsletters (only if you opt-in)
  • Managing your account, wishlist, or purchase history (if registered)
  • Improving our website functionality, services, and user experience
  • Complying with legal obligations

We do not use your data for third-party advertising or resell your information to external marketers.

4. Email Sign-Up and Communication Preferences

When you sign up for our newsletter (on the website or through a packaging insert), we collect your name and email address to:

  • Share updates about Kech Pe Tii and our artisan stories
  • Notify you of new product launches, offers, or events
  • Occasionally seek feedback or opinions to improve

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

5. Payment and Financial Data

We do not store or process your credit/debit card details on our servers. All transactions are securely handled by third-party payment processors like:

  • PayPal
  • Flutterwave
  • MTN Mobile Money and Airtel Money

Please refer to their respective privacy policies for details on how they handle your financial data.

6. Cookies and Tracking Technologies

We use cookies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Analyze website traffic
  • Measure marketing effectiveness

You can control or delete cookies via your browser settings. However, disabling cookies may affect some site functionality.

7. How We Store and Protect Your Data

We implement the following security measures to protect your personal information:

  • SSL encryption on our website
  • Secure hosting with firewall protection
  • Restricted access to sensitive data
  • Regular system updates and monitoring

While we strive to protect your data, no method of transmission over the Internet is completely secure.

8. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited data with:

  • Delivery partners such as Posta Uganda, DHL, and Sendy (for shipping purposes)
  • IT or website service providers (for maintenance or troubleshooting)
  • Legal authorities (only if required by law or in response to valid legal processes)

All service providers are contractually bound to keep your data secure and use it only for authorized purposes.

9. Your Data Rights (EU, UK, and Global Users)

Depending on your location, you have the right to:

  • Access the personal data we hold about you
  • Correct or update your data
  • Request deletion of your data (right to be forgotten)
  • Withdraw your consent (e.g., from marketing emails)
  • Lodge a complaint with a data protection authority if you believe your rights have been violated

To exercise these rights, email us at info@kechpetii.org.

10. Children’s Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have done so, please contact us to have it removed.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, blogs, or payment gateways). We are not responsible for the privacy practices or content on those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date. We encourage you to review it regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us:

Kech Pe Tii
Email: info@kechpetii.org
Phone: +256779018733
Website: https://kechpetii.org
Registered Address: Kampala, Uganda

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